Privacy Policy
Privacy Policy
Effective Date: 23 January 2025
Sarah Haynes Strength and Flexibility UK ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you participate in our yoga retreats. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK laws.
1. Data Controller
The data controller responsible for your personal data is:
Privacy Policy for Serenity Retreats UK
Effective Date:
Sarah Haynes Strength and Flexibility UK ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you participate in our yoga retreats. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK laws.
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2. Information We Collect
We may collect and process the following types of personal data:
a. Personal Information
Name, address, email address, phone number, and date of birth.
b. Health and Dietary Information
Information about allergies, medical conditions, and dietary preferences, which you provide with your explicit consent to ensure your health and safety during the retreat.
c. Payment Details
Billing address and payment details, processed securely through our payment provider.
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3. How We Use Your Personal Data
We process your personal data for the following purposes:
Retreat Bookings/Personal Training/Private Yoga: To manage your booking, process payments, and communicate retreat details.
Health and Safety: To accommodate medical and dietary needs during the retreat.
Communication: To respond to your inquiries, provide updates, or send marketing emails (with your consent).
Compliance with Law: To comply with tax, legal, or regulatory requirements.
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4. Legal Basis for Processing
We process your personal data under the following legal bases:
Contractual Necessity: To provide services as agreed when you book the retreat.
Consent: For processing sensitive health information or sending marketing communications.
Legal Obligations: To comply with UK laws, such as record-keeping for tax purposes.
Legitimate Interests: To improve our services and ensure the smooth operation of the retreat.
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5. Sharing Your Data
We may share your data with the following third parties, but only as necessary:
Service Providers: Accommodation providers, caterers, or instructors to deliver retreat services.
Payment Processors: Third-party payment platforms to process transactions securely.
Legal Authorities: If required by law, such as for tax or legal compliance.
We do not sell or share your data for marketing purposes with third parties.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations. Specifically:
Health and Dietary Data: Deleted shortly after the retreat concludes.
Payment Data: Retained for 6 years for financial and legal auditing purposes.
General Data: Retained for up to 6 years, as required by HMRC regulations.
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7. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Access: Request access to the data we hold about you.
Correction: Request corrections to incomplete or inaccurate data.
Erasure: Request deletion of your data, where applicable.
Restriction: Request limitations on how we process your data.
Portability: Request a copy of your data in a portable format.
Objection: Object to processing based on our legitimate interests.
Withdraw Consent: If we rely on your consent, you may withdraw it at any time.
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To exercise these rights, contact us at Serenity Retreats UK. We will respond within one month, as required by law.
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8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no system can guarantee 100% security.
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9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or UK legal requirements. The most recent version will always be available on our website.
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10. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact: sarahhaynesyoga@hotmail.com
If you are not satisfied with our response, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Last Updated: 23 January 2025
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